Case Studies

Real results from real clients. See how ElkWalk transforms businesses with AI.

Healthcare
70% time reduction, $15k annual savings

Healthcare Practice Automation

Challenge

A busy medical practice was spending over 20 hours per week on appointment scheduling, patient communication, and after-hours call handling. Staff were overwhelmed, and patients experienced delays in getting responses.

Solution

We implemented an AI voice agent that handles after-hours calls, answers common questions, and books appointments. The system integrates with their existing practice management software and provides 24/7 availability.

Technology Used

TwilioOpenAI GPT-4ElevenLabsPractice Management API

Results

  • 70% reduction in call handling time
  • 24/7 patient availability
  • $15,000 annual savings in staffing costs
  • Improved patient satisfaction scores
  • Zero missed appointments due to after-hours calls
Legal
90% accuracy, 10x speed increase

Immigration Law Firm Document Processing

Challenge

An immigration law firm processes hundreds of documents weekly, including visa applications, supporting documents, and compliance forms. Manual processing led to errors, delays, and high labor costs.

Solution

We built a custom AI document intelligence system that extracts key information from documents, verifies completeness, flags potential issues, and organizes everything into structured data for case management.

Technology Used

OCR (AWS Textract)Custom LLMDocument ClassificationCase Management Integration

Results

  • 90% accuracy in document extraction
  • 10x faster document processing
  • Reduced errors by 85%
  • Faster case preparation time
  • Improved client satisfaction
SaaS
60% auto-resolution, instant responses

SaaS Customer Support Automation

Challenge

A growing SaaS company was receiving hundreds of support tickets daily. Response times were slow, and the support team couldn't scale fast enough. Many tickets were repetitive and could be handled automatically.

Solution

We developed an AI agent that handles first-line support, routes complex issues to humans, and learns from previous interactions to improve responses over time.

Technology Used

OpenAI GPT-4LangChainZendesk APICustom Knowledge Base

Results

  • 60% of tickets resolved automatically
  • Average response time: instant (was 4 hours)
  • Support team freed up for complex issues
  • Improved customer satisfaction
  • Scalable support without hiring
Real Estate
100% call answer rate, 40% more qualified leads

Real Estate Agency Lead Qualification

Challenge

A real estate agency receives dozens of inquiries daily but struggles to respond quickly and qualify leads effectively. Many leads go cold due to delayed responses.

Solution

We implemented an AI voice agent that answers calls, qualifies leads, schedules property viewings, and follows up automatically. The system integrates with their CRM.

Technology Used

TwilioAI Voice AgentCRM IntegrationCalendar API

Results

  • 100% of calls answered immediately
  • 40% increase in qualified leads
  • Automated appointment scheduling
  • Reduced missed opportunities
  • Better lead tracking and follow-up
E-commerce
10x content production, 50% cost reduction

E-commerce Marketing Automation

Challenge

An e-commerce business needed to scale content creation, SEO optimization, and social media marketing but had limited marketing resources.

Solution

We built an AI-powered marketing automation system that generates SEO-optimized blog posts, creates social media content, and personalizes email campaigns at scale.

Technology Used

OpenAI GPT-4Content APIsSEO ToolsSocial Media APIsEmail Automation

Results

  • 10x increase in content production
  • Improved SEO rankings
  • Automated social media posting
  • Personalized email campaigns
  • Reduced marketing overhead by 50%